Penzion Stella. Solné 1010, 763 26 Luhačovice, tel.: +420 577 132 339, mobil: +420 605 550 574MoravaBritainPolskoRussiaGermanyHungariaEspana

  Payment and reservation

Reservation

Reservations are accepted by phone, post or email. Reservation must be confirmed by reception, otherwise is invalid. Telephonic reservation is hold till 17:00 in a day of check- in. If guest will not announce later arrival time in check- in day and will not confirm reservation, the room will be offered to another person with no compensation for original guest. We highly recommend an e- mail reservation so we can avoid avoid any problems with full capacity.

Payments

1. Individual Persons:
- advance invoice
- cash
- credit card

In obligatory reservations it is necessary to pay deposit that is 30% - 50% of total accommodation amount.

2. Company meeting, family celebration and weddings:
- advance invoice; 50% of total accommodation amount must be paid at least 30 days before settled date unless there is a different agreement.

Ways of payment

- Bank transfer
Company name: Penzion Stella
Address: Solné 1010, Luhačovice, 763  26

account number – payments in Czech crowns (CZK) :1586700227/0100



- Credit card:
We accept: Visa, , MasterCard, Maestro, Diners Club International, , EuroCard, JCB


Storno podmínky

Cancellation conditions

-   50% of total accommodation amount, if cancellation is 14 – 29 days before check- in
-   70% of total accommodation amount, if cancellation is   3 – 13 days before check- in
- 100% of total accommodation amount, if cancellation is   1 –   2 days before check- in


In a case that our guest voluntarily cancels part of his/her pass up some of paid services, there is no claim for compensation  for non– used services.



Form for your questions and  pre-orders for accommodation >